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Support
Internet E-mail Help

How to set up your e-mail account.

How to check e-mail.

How to respond to an e-mail message.

Link a web site with e-mail.

Add a personal signature to your e-mail.

Attaching files to your e-mail.

Create your own address book.

Express yourself with faces.

E-mail set-up:

To access Internet Mail using Internet Explorer, choose Read Mail from the “Go” menu, or, choose the same options from the Mail toolbar button. You need to add in preferences. First open Internet Mail, then choose “Options” from the Mail menu. Enter the following:

Click on the “Server” tab:

Name: (This places your real name next to your email address.)

Email address: username@gna.net

(Be sure to replace "username" with your actual Global Network Access username, like “a500.”)

(Note: Your alias e-mail account should not be entered, like “yourname”.)

Outgoing Mail (SMTP): mail.gna.net

Incoming Mail (POP3): mail.gna.net

Account Name: username

(Your "username" was assigned to you from Global Network Access, like “a500”)

Password: (Your email password -- leave blank to force the program to prompt you for your password when you check mail. This was supplied to you by Global Network Access.)

Click “OK”

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Checking mail:

Choose “Send and Receive” from the Mail menu. Enter your password if necessary. Internet Mail will check to see if you have any mail. If there is mail for you, Internet Mail will place it in the Inbox, which will appear in the drop-down list box at the top of the Internet Mail window. Select Inbox, and each individual Inbox message will be listed in the top frame of the program window. Click on a message you want to read, and it will appear in the large frame in the bottom half of the program window.

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Responding to a message:

If you want to respond to a message, select “Reply to Author” or “Reply to All” from the Mail menu. (For new messages, select “New Message” from the Mail menu.) The message composition window will appear. Type in your response and select “Send Message” from the File menu. To print out a message you are reading, select “Print” from the File menu.

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Send a web page “short cut”:

You can even mail someone a shortcut to a Web page using Internet Mail. Just go to the Web page with your browser, and then choose “Send to Mail Recipient” from Internet Explorer's File menu. Fill out the message composition window that appears, and select “Send Message” from the File menu. A shortcut to the Web page is then on its way!

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Your own “signature” on your e-mails:

You can configure Internet Mail to add a signature to the mail you send. From the Mail menu, choose Options, and select the “Signature” tab. Click on “Text” , and type your signature in the text box. Alternatively, if you already have a signature created and saved to a file, you can click on File and enter the path to your signature file (or click on the Browse button to find the file). Internet Mail will automatically add this file to your correspondence.

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Attaching files in your e-mail:

An attachment is a file which is attached to an email message and then sent along with the message. To do this, first create a “new message” or “reply to a message” you've received. Next, from inside the message composition window, click the button that looks like a paperclip and then choose “File Attachment.” Now select your desired file (located in your computer), and it will be sent as an attachment to your message.

(Note: E-mail is not always efficient or effective for sending or receiving files over 64K in size. Although larger files can be sent, they are more prone to become “damaged” while in transit between sender and receiver.

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Create an address book:

This helps save time to people you mail regularly. To use Internet Mail's Address Book, select “Address Book” from the File menu. Choose “New Contact” from the File menu. Fill out the address form that appears, and click “OK.” Then, the next time you want to send e-mail to this individual, open a “new message” window, and click on the “card” icon next to the “To” field. This will bring up a “Select Recipient” window in which you can select entries from your address book. Double-click on the person's name and then click “OK” to add this address to the recipient list of the message.

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How to make faces:

It is hard to put meaning into words, so they created “faces” to express yourself. Most of the time, written words lack the tone we want to express. So, with “faces”, you can set the tone of your conversation. Without these personal indicators, it's easy to misinterpret the meaning of an e-mail message. Faces are especially helpful when you are joking or being sarcastic.

Here are some examples of popular faces:

:) smile :( frown :-) happy (-: left-handed :-D very happy 8:-) little girl :-( sad :-) curly hair ;-) wink [:] robot :.-( crying :-[ vampire :-| indifferent

:<) Ivy Leaguer :-& tongue-tied B-) horn-rimmed glasses %-\ perplexed

8-) wearing sunglasses :-# wearing braces B:-) sunglasses on head

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